Outcomes vs. Inputs: Measuring What Matters
Effective services start with clear planning and meaningful measurement. In this webinar, participants will explore how to use logic models to clearly distinguish between inputs, outputs, and outcomes when designing programs and evaluating success. The session will also focus on aligning what is measured and reported to stakeholders with practical accountability systems for the staff delivering services each day. Through discussion and real-world examples, participants will gain tools they can immediately apply to strengthen quality assurance and ensure services are producing the intended results.
Anne serves as the Chief Operating Officer at Job One, a Kansas City-based nonprofit. Since joining the organization in 2014 as the founding Employment Specialist for its new Community Employment program, Anne has been a driving force behind Job One’s evolution. Under her leadership, the organization has undergone a strategic transformation—from a traditional sheltered workshop model to a forward-thinking, community-based service provider serving over 300 individuals annually. Anne has played a critical role in aligning programs, expanding funding streams, and championing Customized Employment as a key strategy for delivering high-quality services. She is deeply passionate about creating inclusive pathways to employment and independence for individuals with disabilities. Her strategic vision, collaborative leadership, and unwavering commitment to those she serves have made Anne a respected voice in the fields of disability services and workforce development.